Introducing our new employee, Support Sara

Published: February 11, 2021
Category: News
By Isabelle Simonsen

Support Sara is our new Virtual Agent based on our website. She has an essential and profound understanding for customer service and extensive experience in the field. For the past months, she has been training to learn everything about R. STAHL TRANBERG and our products.

Support Sara is available from our website and is here to help you. She can find anything on our website you might be looking for – need a datasheet? Or do you want to contact one of our agents in Asia? Perhaps you need help finding a specific product? Just ask Support Sara.

What is conversational AI?

The technology behind Support Sara is called conversational AI – “The synthetic brainpower that makes machines capable of understanding, processing and responding to human language.” This enables Support Sara to understand and answer in a human-like manner. Behind “the scenes” several technologies work together to make a conversation flow smoothly. Read more about conversational AI here.

support sara introduction

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