Support Sara is our new Virtual Agent based on our website and is here to help you find exactly what you are looking for. Perhaps you need a specific datasheet? Or are you looking for a product? Just ask Support Sara!

In the first video you can see how easy Support Sara finds the contact information for Helideck. In the second video Support Sara finds a specific datasheet for our TRANBERG® BlueLine Navigation Light TEF 2880.

What is conversational AI?

The technology behind Support Sara is called conversational AI – “The synthetic brainpower that makes machines capable of understanding, processing and responding to human language.” -boost.ai. This enables Support Sara to understand and answer in a human-like manner. Behind “the scenes” several technologies work together to make a conversation flow smoothly. Read more about conversational AI here.

More news